Automate support on X—reach customers where they already are.

Respond to mentions and DMs faster on X. Deflect repetitive questions with AI while providing agents the context they need when a handoff is required.

Capabilities

  • Handle common questions with AI-powered replies.
  • Escalate seamlessly to human agents.
  • Track satisfaction and response times.

Setup Overview

  1. Connect X account
  2. Configure responses
  3. Go live

Compliance

Use official X assets and follow brand usage guidelines. See Twitter Brand Resources.

Case Snippet

“We reduced reply times by 60% on X.”