Automate support on X—reach customers where they already are.
Respond to mentions and DMs faster on X. Deflect repetitive questions with AI while providing agents the context they need when a handoff is required.
Capabilities
- Handle common questions with AI-powered replies.
- Escalate seamlessly to human agents.
- Track satisfaction and response times.
Setup Overview
- Connect X account
- Configure responses
- Go live
Compliance
Use official X assets and follow brand usage guidelines. See Twitter Brand Resources.
Case Snippet
“We reduced reply times by 60% on X.”