Automate support on WhatsApp—reach customers where they already are.
Provide fast, reliable answers in WhatsApp chats. Deflect repetitive questions with AI while giving agents the full context when a handoff is needed.
Capabilities
- Handle common questions with AI-powered replies.
- Escalate seamlessly to human agents.
- Track satisfaction and response times.
Setup Overview
- Connect WhatsApp account
- Configure responses
- Go live
Compliance
Use official WhatsApp assets and follow brand usage guidelines. See WhatsApp Legal.
Case Snippet
“We reduced reply times by 60% on WhatsApp.”