Automate support on Instagram—reach customers where they already are.
Deliver quick, consistent answers in Instagram DMs and comments. Deflect repetitive inquiries with AI while handing off seamlessly to agents when needed.
Capabilities
- Handle common questions with AI-powered replies.
- Escalate seamlessly to human agents.
- Track satisfaction and response times.
Setup Overview
- Connect Instagram account
- Configure responses
- Go live
Compliance
Use official Instagram assets and follow brand usage guidelines. See Instagram Brand Resources.
Case Snippet
“We reduced reply times by 60% on Instagram.”