Automate support on Facebook—reach customers where they already are.
Respond faster across Facebook messages and comments. Deflect repetitive requests with AI while routing complex conversations to agents with full context.
Capabilities
- Handle common questions with AI-powered replies.
- Escalate seamlessly to human agents.
- Track satisfaction and response times.
Setup Overview
- Connect Facebook account
- Configure responses
- Go live
Compliance
Use official Facebook assets and follow brand usage guidelines. See Facebook Brand Resources.
Case Snippet
“We reduced reply times by 60% on Facebook.”